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FAQ

Orders:

Shipping Cost is pre-included in our ready to ship products if order being placed is prepaid, in case of cod shipping charges will be applicable as per the package weight & address of delivery. Normal delivery of package takes around 10-15 days.

Delivery period stated above is not applicable for our customized & handcrafted product range. For further information you can check our shipping policy. https://cobblecraze.com/shipping-returns/

We accept payment in INR (Indian Rupee). 

We provide various offers to our clients such as Seasonal discounts, Black Friday Discounts, and Discounts for every festival & occasion. While surfing on Luxe Regalia stay assured that you are going to get the best price for every outfit that you are purchasing.

The world we live in is fast evolving, and so is everything that resides in it. The market system of the world today is no exception to this evolution. The reason is not far-fetched, this is because most people now prefer to purchase online rather than enter someone’s store to shop. There are reasons why people will rather go online to shop, and some of these are highlighted below:

  • Save Your Time.
  • Less Stressful.
  • Many Varieties To Choose From.
  • Seasonal Offs & Discounts.
  • Easier To Return Goods & Cancel Services.
  • You Can Gift Product To Anyone.
  • Provides Delivery In Distant Places.

Shipping & Returns:

Your order will ship as per the delivery period stated in the shipping policy relevant to your product. To track the shipment kindly visit our delivery partner’s website & enter the docket Id to track the shipment. In case of any issues kindly reach us over WhatsApp Chat support.

Your product will be shipped after a thorough quality check & ensuring safe packing of it to avoid any kind of damage during the shipment process. Our delivery partner will be ensuring safe package delivery at your doorstep.

Your product will be delivered as per the time period stated in our shipping policy as it’s different for every product type, therefore, we suggest you read of our shipping policy for a better understanding.

Shipping & Returns

If your order hasn’t arrived yet then please follow the below-mentioned steps.

  • Use your shipment Id to track your order on our delivery partner’s website & check the status of the shipment, if it has arrived in our delivery partner’s office in your area then using the contact details mentioned there of the said office you can get it delivered at your location.
  • On getting no update regarding the shipment kindly write us at [email protected] & mention your order no & shipment id for our team to check & rectify the issue as soon as possible & we will ensure that the shipment gets delivered to you as soon as possible.

 

Payment:

Our payment channel supports VISA, Master Card, Rupay, and Maestro Cards. Also, you can use UPI, Wallet, and Net Banking facilities for payment.

 At Luxe Regalia we take complete payment for confirming the order (Applicable for Ready To Ship Orders). While making an advance payment towards confirming your order you get to enjoy our cost-free delivery scheme & also on booking a purchase confirmation is sent to your email id followed by shipment Id once your product is out for delivery.

For our Handcrafted Product segment, we take half payment at first for confirming your order, the rest of the amount will be taken after final product finalization for it to get delivered. 

Stay assured that while booking from Luxe Regalia your payment will be safe. Our payment channel has 2048 bits SSL (Secure Sockets Layer) that helps you protect your online privacy from any interruption while placing your order.

On facing any difficulty while placing the order or for any other query kindly reach us at [email protected] or you can drop your message on our Live Agent Chat Support to help you with your queries. For assistance over call kindly call us at +91 8527067060.

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